Voting in the INDUSTRY category shall be done by Spa Operators in Thailand.
Online voting procedures will be distributed to all registered Spa Operators.
One vote per spa.
Only votes cast by 5.00PM Friday 5th January 2018 will be considered valid.

  • Spa must be registered as a Spa under the Ministry of Public Health, Royal Thai Government
  • Must have been operating for at least one year. (Spas operating for less than one year will be considered under the New Spa award category)
  • Must be located within a hotel
  • Must have at least five treatment rooms / areas.
  • Must have at least six full time staff, including four full-time therapists (or part-time equivalent).
  • Must have a spa concept that is clearly defined and evident from interior design through to products and services offered.
  • Must have a documented Spa Marketing Plan, including detailed action plans
  • Must have documented Standard Operating Procedures for Spa Services
  • Must have documented Standard Operation Procedures for Spa operational management
  • Must have a documented and implemented Training Plan for new and existing staff that actively promotes staff development.
  • Offers at least two (2) water based therapies  (i.e. steam, sauna, experience showers, hydro baths)  other than Jacuzzi,
  • Offers a variety of spa & well-being treatments including body & facial treatments.










Required Documents:

  1. An exert of the Spa’s Training Records covering any five day period during the current year
  2. A brief summary of the spas concept. Brief should be minimum one half A4 page (typed) and maximum one A4 page (typed) and must include details of the Spa’s targeted customer
  3. Company register
  4. An exert of the Spa’s Standard Operating Procedures Manual of two spa service protocols
  5. An exert of the Spa’s Standard Operating Procedures Manual of two spa management protocols
  6. An exert of the Spa’s Training Plan of not more than one (1) A4 page
  7. A copy of the guest feedback form or a copy of the Standard Operating Procedure for Guest Feedback, if guest feedback is not in written format
  8. Spa Manager Licence
  9. A work schedule for all staff covering a seven day period in the past month
  10. Full name and contact details of an authourised company representative
  11. At least 6 professional photographs of the spa (minimum 300dpi)
  12. A Floor plan of the spa - one (1) A3 or A4 page per level is required.
  13. Media kit, including product list of entire line/brand (printed or on CD)
  14. An exert of the Spa’s Marketing Plan of not more than two pages
  15. Registration and / or Notification from Ministry of Public Health
Voting Starts FromTuesday 12th of December 2017, 08:00 AM
Voting Ends OnFriday 5th of January 2018, 05:00 PM